Privacy & trust

Privacy policy

Information about our policies and your choices.

1. Who this notice covers

Synergy Spark Media, LLP is based in Pune, Maharashtra, India. This notice explains information handling for this website and enquiries received through it. Data sourcing, enrichment and outreach carried out for client campaigns require engagement-specific privacy notices, lawful-basis assessments and contractual terms; this website notice does not substitute for them.

2. Information provided by you

An enquiry may include your name, business email, company, role, growth objective and message. Newsletter requests contain an email address, optional first name and consent choice. Preference requests may include your name, email, country, request type and explanatory details. Please provide only information needed for your request and avoid sensitive personal information or third-party contact lists.

3. Technical information

The website uses an essential session cookie for form security and confirmation messages. Anti-abuse checks use a hashed IP address and recent request timestamps. Hosting infrastructure may process IP addresses, request details and diagnostic logs for operation and security. Fonts and page assets are served from the website; the current implementation does not install advertising pixels, behavioural analytics or social-login tools.

4. Purposes and marketing choices

We use enquiry information to respond, discuss a potential engagement and manage related correspondence. Security information supports abuse prevention and troubleshooting. Marketing updates require a separate choice on the enquiry form or a newsletter request. Declining optional marketing does not prevent an enquiry. Applicable processing grounds may include steps requested before a contract, consent, legal obligations and other grounds available under the law governing the processing.

5. Delivery and service providers

Where online delivery is available, requests are sent to the relevant company mailbox and handled by our team. If delivery is unavailable, the form explains that the request has not been sent and provides direct contact details. Hosting and email providers may process information to operate these services. Information may also be disclosed where required by law or reasonably necessary to establish, exercise or defend legal claims. We do not publish enquiry details on this website.

6. Retention and security

Information should be retained only for the relevant enquiry, consent administration, contractual or legal purpose and then deleted or anonymised when no longer required. A limited suppression record may be needed to respect an opt-out. Exact retention periods depend on the record type and applicable obligations. Access should be limited to authorised personnel and service providers. No internet transmission or storage system can be guaranteed completely secure.

7. Requests and complaints

Contact privacy@synergysparkmedia.com to request access, correction, deletion, withdrawal of consent or other applicable rights, or to raise a concern. You may also use the communication preferences page. Rights depend on the applicable law and its exceptions. We may request proportionate identity or authority verification. We will respond within applicable legal time limits and explain any lawful restriction. You retain any right to complain to a competent regulator.

8. India and international processing

The company is based in India. Applicable Indian data-protection requirements apply according to their legal scope and commencement dates. Foreign privacy rules may also apply to particular processing. Where a regulated international transfer is involved, its lawful mechanism and safeguards must be established for that processing; this notice does not claim that all transfers or campaigns have been certified.

9. Business audience and updates

This website is intended for adult business users, not children. Contact us if a child’s information has been submitted. Material changes to website information handling will require an updated notice and any additional notice or consent required by law.

10. Contact

Privacy: privacy@synergysparkmedia.com. General enquiries: info@synergysparkmedia.com. Telephone: +91 97626 53959. Location: Pune, Maharashtra, India.

Questions or requests? Communication preferences · Website privacy notice