1. Website operator and scope
This website is operated by Synergy Spark Media, LLP, based in Pune, Maharashtra, India. It provides information about our B2B marketing and sales-support services. These terms govern website use. A signed service agreement, statement of work or order form governs purchased services and takes precedence for that engagement.
2. Business enquiries and contracts
Website content is an invitation to discuss services, not a binding quotation. An enquiry or strategy-call request does not reserve capacity, book a meeting, or create a service contract. Scope, fees, applicable taxes, payment dates, timelines, deliverables and acceptance criteria must be agreed in writing by authorised representatives.
3. Permitted use
Use this website for lawful business purposes. Do not submit misleading information, malicious code or personal information you are not entitled to share. Do not bypass security controls, scrape personal information, disrupt availability, impersonate another party or use our content to misrepresent an association with us. We may restrict abusive access to protect the website and its users.
4. Intellectual property
Our website content, branding, original materials and methodologies are protected by applicable intellectual-property laws. You may view content for your internal business evaluation. Reproduction, redistribution, resale or commercial exploitation requires permission unless allowed by law. Third-party materials remain subject to their owners’ rights. Rights in paid deliverables and any licences are defined in the applicable service agreement; payment does not transfer our pre-existing tools or methodologies unless expressly agreed.
5. Campaign scope and client responsibilities
Each paid programme should define target markets, lawful data sources, qualification questions, consent requirements, acceptance criteria and the client’s follow-up responsibilities. Clients must have the necessary rights to the data, branding and content they provide. A contact record or lead is not unconditional permission to market to an individual; applicable privacy and communication rules must be respected.
6. Fees, changes and rejection criteria
Payment obligations, suspension for overdue amounts, cancellation, refunds and change requests are governed by the signed engagement terms. Additional work requires written scope agreement. Any lead-rejection window, evidence requirements and replacement remedy must be expressly agreed. No website statement creates an automatic replacement, refund or service-level entitlement.
7. Outcomes and information
We do not guarantee revenue, sales conversions, appointment attendance or a particular return on investment unless a specific obligation is expressly agreed in writing. Outcomes depend on market conditions, the offer, agreed targeting and client follow-up. Historical figures and testimonials are context-specific and do not promise future performance. We take reasonable care with website information but it may become outdated.
8. Confidentiality and submissions
Do not send confidential datasets, credentials or sensitive personal information through a general enquiry form. Confidential information exchanged during a paid engagement should be covered by the agreed confidentiality and data-processing terms. Submitting an enquiry does not transfer ownership of your materials or grant permission to publish your name as a customer.
9. Website availability and liability
To the extent permitted by applicable law, this informational website is provided without a promise of uninterrupted availability or error-free content. We exclude liability for indirect or consequential loss arising from use of, or reliance on, website information. Nothing excludes liability that cannot lawfully be excluded, including fraud, or limits mandatory statutory rights. Liability caps, exclusions and remedies for paid services must be agreed in the signed service contract.
10. Third-party services and events outside our control
External links are provided for convenience and do not imply endorsement. Their operators control their content and privacy practices. Responsibility for third-party tools used in an engagement, and relief for events beyond reasonable control, must be set out in the service agreement. This clause does not remove obligations imposed by applicable law.
11. Indian law and disputes
These website terms are governed by the laws of India. Subject to mandatory law and any binding dispute-resolution agreement, courts of competent jurisdiction in Pune, Maharashtra will have exclusive jurisdiction over disputes relating to these website terms. This does not prevent a person from exercising a non-waivable statutory remedy.
12. Updates and contact
Updated website terms apply prospectively when published. Changes do not amend an existing signed service agreement without the required agreement of its parties. For questions, contact info@synergysparkmedia.com or +91 97626 53959. Location: Pune, Maharashtra, India.
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